Housing Services


Supportive Services for Veteran Families (SSVF)

Supportive Services for Veteran Families is a homeless prevention program designed to help veterans and their families maintain their current housing, or helping find them new and affordable housing. ABCCM's goal is to improve housing stability for low-income veteran families through the SSVF Program, and is a 28-county regional effort to bring an end to homelessness among veterans.  

SSVF specialists support veterans by providing case management, assistance in obtaining VA benefits, and coordination of community resources. Services may include:

  • Case management services

    • The Case Manager conducts face-to-face interviews to determine program eligibility and will complete an assessment of needs at the time of admission. The Case Manager collaborates with community providers, when authorized by the Veteran, to ensure that the Veteran’s service needs are met and duplication of services is minimized. The Case Manager will work directly with the Veteran on an Individualized Success Plan.

  • Housing search assistance

    • The SSVF program uses the following benchmarks to establish that a rental property is adequate for the Veteran household:

    • The rental property must meet the Habitability Standards identified in the HPRP Housing Habitability Standards Inspection Checklist. 

    • The rental property must meet but not exceed the number of bedrooms the household requires. For example, a single Veteran would require one bedroom or an efficiency unit; a Veteran and spouse would also require a one bedroom; a Veteran and spouse with one child would require two bedrooms. 

  • Temporary financial assistance

    • Rental Assistance- Rental assistance includes the payment of rent, penalties, fees, and/or court costs to help clients remain in or obtain permanent housing. 

    • Utility Payments- Utility payment assistance includes the payment of utility costs:

      • Heat

      • Electricity

      • Water

      • Sewer

      • Trash Collection

    • Rental Security/ Utility Deposit Payments- No more than twice the monthly rent considered as a deposit. A signed lease detailing the rental deposit must be on file. Utility deposits may not exceed twice the monthly maximum. 

  • Inpatient Treatment for Substance Abuse/Mental Health

    • For Veterans enrolled in the SSVF program who are seeking inpatient treatment for substance abuse and/or mental health, payment of rent and utilities may be provided while the Veteran is in treatment. This is considered on a case-by-case basis and is contingent upon funding availability. 

This program covers 28 Western North Carolina counties: Alleghany, Ashe, Avery, Buncombe, Burke, Caldwell, Catawba, Cherokee, Clay, Cleveland, Gaston, Graham, Haywood, Henderson, Jackson, Lincoln, McDowell, Macon, Madison, Mecklenburg, Mitchell, Polk, Rutherford, Swain, Transylvania, Watauga, Wilkes and Yancey.

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