Performance Improvement Manager
John Rakes is currently serving as Performance Improvement Manager for Veterans Services of the Carolinas with Asheville Buncombe Community Christian Ministry (ABCCM). His duties include oversight of the organization’s program accreditation through the Council of Accreditation of Rehabilitative Facilities (CARF) and provides program support to optimize performance and drive results of its accredited programs and services. Prior to this role John served as Director of Veterans Services of the Carolinas and led the organization through several expansions. While in this role he co-founded the Blue Ridge Veterans Community Partnership, a Community Veterans Engagement Board, which is focused on improving the veteran experience in western North Carolina; John served as co-chair of the Board from 2016 - 2018. John’s professional background is in non-profit management focusing on mental health and substance abuse services. He has managed programs for at-risk populations for the past 12 years. John is a native of North Carolina and holds a Bachelor’s degree from Mars Hill University and a Master’s degree from Averett University.